Gambling is a form of entertainment. At AQ789, we are committed to making sure it stays that way. This page provides every Pakistani player with the tools, knowledge and support needed to keep gambling safe, controlled and enjoyable.
Responsible gambling means enjoying betting and casino games as a leisure activity — with clear limits, a healthy mindset and an understanding that the house always has an edge over time. It means never chasing losses, never gambling with money you cannot afford to lose, and always staying in control of how much you spend and how long you play.
For Pakistani players, the stakes of uncontrolled gambling can be particularly significant. Managing a household budget in Karachi or Lahore on a fixed income — whether in PKR or otherwise — leaves very little room for financial losses from gambling. AQ789 exists to inform and protect as much as to entertain. That means we take responsible gambling seriously as an operational commitment, not just a compliance checkbox.
Every AQ789 account comes with a full suite of responsible gambling tools — accessible directly from your dashboard, no support ticket required. You can set limits in minutes, and those limits take effect immediately for reductions. We believe friction in the wrong places protects players; that is why lowering a deposit limit happens instantly while increasing one requires a deliberate cooling-off period.
No betting system, strategy or pattern of play guarantees a profit. Sports betting, slots and casino games are all designed with a statistical edge in favour of the house. Over a large number of bets, the expected outcome for the player is a net loss. Play for fun — never as a way to make money or recover a previous loss.
Playing within a set budget, treating wins as a bonus and stopping when the fun stops.
Chasing losses, borrowing to gamble, hiding gambling activity from family or feeling anxious when not gambling.
Every one of these tools is available free of charge within your AQ789 account dashboard. You do not need to contact Support to activate them — they are designed to be used at will.
Set a maximum deposit amount on a daily, weekly or monthly basis. Reductions apply immediately. Increases are subject to a mandatory cooling-off period before they take effect — giving you time to reconsider.
Define the maximum net loss you are willing to sustain within a given period. Once this threshold is reached, you will be unable to place further bets until the period resets or you adjust the limit — subject to the cooling-off period for upward changes.
Set a session duration reminder that will notify you when you have been active on the Platform for a defined period. Staying aware of time spent is one of the simplest and most effective responsible gambling habits.
Periodic on-screen notifications during active sessions remind you of time elapsed and net activity. These prompts encourage conscious decision-making about whether to continue playing or take a break.
Request a short-term break of 24 hours, 7 days or 30 days. During a cooling-off period, your account remains accessible for withdrawal purposes only. No bets or deposits can be placed. The period cannot be shortened once activated.
Request a formal self-exclusion for a minimum of six months, or permanently. Once active, your account is closed for all gambling activity and cannot be reopened during the exclusion period. This is the strongest tool available — use it if you need a genuine break.
Activating responsible gambling controls on AQ789 takes less than two minutes. Here is exactly how to do it — no support ticket needed.
Access your AQ789 account using your registered email and password.
Navigate to the Settings section of your dashboard — look for the Responsible Gambling tab.
Choose from Deposit Limits, Loss Limits, Session Reminders, Cooling-Off or Self-Exclusion.
Enter the amount or duration you wish to set. Read the confirmation notice carefully before confirming.
Reduction limits and exclusions take effect instantly. Increases require a cooling-off period before becoming active.
Self-exclusion is the most powerful responsible gambling tool available on AQ789. It is designed for players who feel that they have lost control of their gambling and need a firm, enforced break. Here is what you need to know:
Self-exclusion is available for a minimum of six months. Shorter periods are handled through the Cooling-Off tool instead.
Minimum 6 MonthsYou may request a permanent self-exclusion. Once confirmed, this cannot be reversed. Account data is retained per our legal obligations.
IrreversibleDuring self-exclusion, you retain the right to withdraw any existing verified balance. You cannot deposit or gamble.
Withdrawals OnlyAll promotional and marketing communications are suppressed for the duration of your self-exclusion as standard practice.
Auto-SuppressedAttempting to register a new account while under a self-exclusion is a serious breach of our Terms and Conditions. Any account registered in circumvention of an active self-exclusion will be closed immediately and any balance returned. Please do not attempt to bypass your exclusion. If you are struggling, contact our Support team for guidance.
Access to AQ789 is strictly prohibited for anyone under 18 years of age, or under the higher minimum age required by the operator or licence jurisdiction.
AQ789 enforces strict age verification at multiple points in the player journey. No real-money gambling activity is permitted until identity and age have been confirmed through our KYC process. We apply this standard consistently — for players across Karachi, Lahore, Islamabad and every other city in Pakistan.
If you suspect that a minor has accessed or registered on AQ789, please contact our Support team immediately. We will investigate and close the account without delay, returning any deposits made.
We also encourage parents and guardians to use freely available parental control software tools — which allow internet access to be restricted by category — to prevent underage access to all online gambling platforms. These tools operate at the device or network level and provide an additional layer of protection.
CNIC / Passport verification required before withdrawal
Liveness selfie check available where required by compliance
Accounts suspended immediately if age cannot be confirmed
Problem gambling can develop gradually. Recognising the signs early — in yourself or someone close to you — makes a real difference. If several of these apply, please seek help or use the self-exclusion tool.
Gambling with money set aside for rent, groceries or other household essentials — even temporarily "borrowing" from family funds in Karachi, Lahore or elsewhere.
Chasing losses — increasing bets or playing longer in an attempt to win back money that was lost in a previous session.
Hiding gambling activity from a partner, parents or family — feeling the need to be secretive about how much time or money is being spent.
Feeling irritable, restless or anxious when not gambling — or using gambling as a way to cope with stress, depression or difficult life events.
Spending significantly more time gambling than originally planned — repeatedly telling yourself "just one more bet" or "just until I break even."
Gambling causing tension or conflict in family relationships, neglecting responsibilities, or borrowing money from friends to fund continued play.
The following questions are for personal reflection only — not a clinical assessment. If you answer "yes" to two or more, we recommend speaking to someone you trust or using your account's responsible gambling tools.
Have you ever gambled more than you planned to, even after deciding to stop?
Have you ever felt the need to increase the size of your bets to get the same level of excitement?
Have you tried to cut down on gambling but found it difficult to do so?
Do you find yourself thinking about gambling frequently — planning your next session or replaying past wins and losses?
Have you ever gambled as a way to escape from problems, stress, loneliness or low mood?
Have you ever lied to a family member, friend or colleague about how much you gamble or how much you have lost?
Have you ever had to borrow money — from family in Rawalpindi, friends in Islamabad or anywhere else — to cover gambling-related financial shortfalls?
Have you ever felt that your gambling was causing problems in your personal relationships, work, studies or financial stability?
These are not policies written to satisfy a compliance requirement. They are operational commitments that shape how AQ789 is built and how it serves Pakistani players every day.
We verify identity and age for every account before real-money gambling is permitted. No exceptions. Minors are blocked at the account and transaction level.
Deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion are all available free of charge from any account dashboard — no support request needed.
Our platform monitors for patterns associated with problem gambling — such as rapidly escalating bet sizes or loss-chasing behaviour — and may proactively reach out to affected players.
We do not send promotional materials to players who have activated responsible gambling tools, are under a cooling-off period or have requested a self-exclusion.
Responsible gambling support is provided in English as standard. Urdu-language assistance is available where possible, because we understand that language should never be a barrier to getting help.
All bonus terms, wagering requirements and withdrawal rules are written in plain English. We do not hide important conditions in fine print designed to be overlooked.
If gambling has become a concern for you or someone you know, the following resources provide confidential support. AQ789 encourages any player who needs help to reach out — there is no shame in asking.
Contact our Support team directly via the Help Centre in your Account dashboard or by email for responsible gambling assistance.
Gambling problems are a recognised mental health concern. Pakistan's mental health helplines and counselling services can provide confidential support.
A trusted family member, close friend, or community figure — in Peshawar, Faisalabad, Multan or your own city — can be a valuable first point of support.
Licensed clinical psychologists and counsellors in major Pakistani cities can provide structured support for gambling-related concerns.
For account-based responsible gambling assistance — activating limits, requesting self-exclusion or discussing a concern — contact our team via the Help Centre in your dashboard, or by email at: [email protected] (plain text only — not a clickable link). English support is standard; Urdu assistance is available where possible. We aim to respond to all responsible gambling queries as a priority.
Pakistan has gambling restrictions in place, including the Prevention of Gambling Act, 1977. AQ789 does not claim to be licensed by the Government of Pakistan, PTA, the State Bank of Pakistan or any Pakistani provincial authority. AQ789 does not claim any endorsement or affiliation with Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah or any Pakistani financial institution in connection with gambling. Users in Pakistan are solely responsible for understanding the gambling laws applicable to them. This page and the responsible gambling tools described here do not constitute legal advice and do not imply that gambling is legal for all users in Pakistan. Adults 18+ only, or the higher minimum age required by the operator or licence jurisdiction.
Responsible gambling tools are active, free and waiting in your dashboard. Explore AQ789's cricket betting, live casino and slots — with confidence that your safety tools are always just one tap away.
Adults 18+ only. Gambling involves financial risk. Not available where prohibited by law. AQ789 does not hold a Pakistan gambling licence. Understand applicable local law before participating.